Application Assistance for Social Services in Texas

Contact our Community Resource Navigator to assist you with applying for various social services such as;

  • SNAP(Supplemental Nutrition Assistance Program)
  • TANF
  • Healthy Texas Women
  • CHIP Children’s Medicaid
  • Medicare Savings Program

No Cost To Apply

Frequently Asked Questions

What documents do I need to bring with me?

  • Identity (A form of ID)
  • Immigration Status
  • Social Security, SSI or pension benefits (award letters or pay stubs)
  • Utility Bill
  • Loans and gifts (includes someone paying bills for you)
  • Proof of income from your job
  • Rent or Mortgage Costs

What is the waiting period for SNAP benefits?

The standard waiting period is 30 days.

If it is considered emergency SNAP benefits, then it could be sooner.

What number do I call if I have questions about my Lone Star Card?

211 or 1-877-541-7905

Can someone else get a Lone Star Card so they can buy items for me?

If you need someone else to help you buy things, you should ask for a second card to give to someone you trust. The money that person spends on the second card will come out of your Lone Star Card account.

You are the only person who can use your card and PIN. The person with the second card is the only person who can use the second card and PIN.

What can I buy with my Lone Star Card?

If you get SNAP food benefits:

You can buy food, seeds and plants to grow food.

You can’t use SNAP to buy alcoholic drinks, tobacco products, hot food or any food sold to eat in the store. You also can’t use SNAP to buy items that are not food, such as soap, paper products, medicines, vitamins, supplies for the home, grooming items, pet food and cosmetics. You can’t use SNAP to pay for deposits on refundable containers.

To learn more, visit the USDA’s SNAP website

If you get TANF benefits:

You can use TANF to buy food and other items such as clothes, housing, furniture, transportation, laundry, medical supplies and supplies for the home.

You can also use TANF to get cash from a store. There might be a fee and some stores only let you take out a certain amount at one time. You can’t use TANF to buy things such as alcoholic drinks, tobacco items, lottery tickets, adult entertainment, guns ammunition, bingo and illegal drugs.

How will the medicare savings program help me?

This program is for seniors that currently pay a premium for their medicare from their social security benefits. If you apply for the Medicare Savings Program and are approved, your premium will be waived!

Please be advised: we can only help with Texas. If you live outside of Texas please refer to: SNAP Eligibilty

Please complete the form below and we will reach out as soon as possible. We can only provide assistance in Texas.